Shipping policy

Shipping charges

Our shipping charges are calculated live at the checkout with our delivery partner DHL Express and include tax.

If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance are the responsibility of the customer. You should note that customs policies vary widely from country to country; The Witchery advises you contact your local customs office for further information.

You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Items are shipped directly from: The Witchery Shop, 539 Castlehill, Edinburgh, Scotland, EH1 2ND.

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‍Shipping

We aim to dispatch all orders within 5 working days. 
Please note that we do not deliver to all destinations from all of our shipping locations, and we are unable to deliver items to the following destinations from any of our shipping locations: Aaland Islands, Albania, Armenia, Belarus, Cook Islands, Fiji, French Polynesia, French Southern Territories, Georgia, Gibraltar, Heard Island and Mcdonald Islands, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, South Georgia and the South Sandwich Islands, Timor Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna.